The Administrative Law Judge (ALJ) found Satellite Healthcare, Inc. (Respondent) violated the National Labor Relations Act (the Act) through coercive statements and the unilateral withholding of annual merit wage increases. The Union, Service Employees International Union, United Healthcare Workers—West, filed a charge alleging violations of Section 8(a)(1) for coercive statements and Section 8(a)(1), (3), and (5) for withholding merit increases.

The ALJ determined that Respondent violated Section 8(a)(1) by making statements that tended to restrain, coerce, or interfere with employees' Section 7 rights. Specifically, Respondent's agents told employees that merit increases were withheld because the clinics were unionized or because of ongoing bargaining. One agent explicitly stated that there would be no merit increases because the employees were "in bargaining," and another remarked that merit increases were "frozen" due to ongoing negotiations. The ALJ found these statements unlawfully blamed the Union for the loss of expected benefits, creating a chilling effect on employees' union activities and sending a message that unionization would result in less favorable treatment. Respondent's defense that these were lawful explanations of the "status quo" was rejected, as the obligation to maintain the status quo required continuing the program, not unilaterally withholding it.

Furthermore, the ALJ found Respondent violated Section 8(a)(3) by discriminatorily withholding 2024 merit wage increases from union-represented employees while granting them to non-unionized employees. The General Counsel established a prima facie case by demonstrating union activity, employer knowledge, an adverse employment action (withholding increases), and employer animus. Evidence of animus included direct statements linking unionization to the withheld pay, disparate treatment of represented versus unrepresented employees, other accompanying unfair labor practices, departure from established practice, and the use of pretextual justifications for denying increases. Respondent failed to demonstrate it would have withheld the increases absent union activity. The ALJ also found this conduct inherently destructive of Section 7 rights, a violation of Section 8(a)(3) even without specific discriminatory motive, citing the established practice of granting increases for over two decades.

Finally, the ALJ found Respondent violated Section 8(a)(5) by unilaterally withholding the 2024 merit wage increases from unit employees without providing the Union notice and an opportunity to bargain. The merit increase program was an established term and condition of employment, regularly expected by employees and in place for over twenty years, involving specific steps and criteria. Respondent was obligated to bargain over changes to this established practice. Its attempt to justify the withholding based on a mischaracterization of the "status quo" and its assertion that it was ready to bargain were found to be insufficient defenses. The ALJ emphasized that the unlawful act was the change in an existing condition of employment, not the potential illegality of granting or withholding increases under different circumstances.

As a remedy, the ALJ recommended that Respondent cease and desist from the unlawful conduct, make whole affected employees for lost earnings and other benefits with interest, and compensate them for any adverse tax consequences of lump-sum backpay awards. The ALJ also ordered Respondent to notify and bargain with the Union before implementing changes to terms and conditions of employment. The ALJ declined to order enhanced remedies such as a notice reading or extension of certification, finding the standard remedies sufficient to address the violations.

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